Terms of Service
PRICES
Prices listed online are starting prices and are subject to change without notice. All pricing is a la carte to ensure that clients do not pay for services they haven’t received
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CANCELLATIONS
Appointments changed or cancelled with less than 24 hours notice, will be asked to pay 50% of the cancelled service prior to booking their next appointment
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In the event we have to cancel or change your appointment with less than 24 hours notice, we will honor this policy and give you 50% off that service at your rescheduled visit
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NO SHOWS
"No shows" or appointments that are missed without any notice, will be asked to pay for their missed appointment in full prior to rebooking
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LATE ARRIVALS
Services for clients arriving late will either be adapted to fit the remaining time or given the option to reschedule for a fee of 50% of the scheduled service
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REDO
If there's ever a time you aren't completely satisfied, please let us know within 7 days of your appointment and we will do everything in our power to find a solution.
Due to the artistic nature of our services, we do not offer refunds on services performed and per manufacturer's policies all extension sales are final
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CHILDREN
Little ones in the salon can interfere with our time together, hindering us from being able to achieve your hair goals. Arranging childcare prior to your appointment will help you relax during your appointment and help ensure the best results possible
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PERSONAL BELONGINGS
We regret that we cannot be responsible for loss or damage to personal articles including clothing and accessories
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COLOR FORMULAS
All hair color formulas are the intellectual property of Gather &Grow Hair Co